. Design creative briefs as assigned by the Chief Business Officer.
. Create and copyedit text for communication material.
. Participate in organizing and preparing material for GlobeMed Egypt events
. Prepare advertising schedules for each publication as requested by the Chief Business Officer.
. Ensure all communication material is consistent with GlobeMed Egypt's image.
. Communicate with suppliers for production process.
. Provide Chief Business Officer with prompt monthly information, including press advertisements, magazines and rates updates.
. Follow-up on ad’s publication.
. Bachelor degree in marketing and advertising.
. Excellent command of English (written & spoken).
. Excellent interpersonal & communication skills.
. Previous experience in advertising agencies is an asset.
. Develop a growth strategy focused both on customer satisfaction and financial gain.
. Conduct research to identify new markets and customer needs.
. Arrange business meetings with prospective clients.
. Promote the company’s services addressing or predicting clients’ objectives.
. Keep records of deals, revenue, invoices etc.
. Provide trustworthy feedback and after-sales support.
. Build long-term relationships with new and existing customers.
. Provide detailed reporting on new product trends
. Bachelor degree in arelevant field.
. Proven working experience as a business development Officer or a relevant role.
. Proficiency in MS Office.
. Fluent written and spoken English language
. Very good presentation skills
. Excellent verbal and written communication skills, including facilitation of group presentations.
. Excellent negotiation and communication skills
. Experience in medical insurance field is a major plus
. Presentable
. Respond to online requests and inquiries from our services providers (Hospitals – Clinics – Pharmacies) by following standard scripts and procedures.
. Manage daily patients’ needs with health care providers (Hospitals, Labs, Pharmacies, Clinics...) to assure high level of service quality and satisfaction.
. Facilitate timely delivery and patient access to the various health care services.
. Issue Approvals/Rejections for the patients' prior approvals requests based upon their policies as well as their medical conditions.
. Provide patients with reasons of rejection for rejected requests
. Bachelor degree of Medicine.
. Very good command of English Language.
. From 1 to 3 years of experience in Medical Field.
. Previous Experience in medical insurance/healthcare industry is an asset.
. Excellent verbal communication skills.
. The ability to commit to a full time/shift based job (40 hrs./week).
. Conducts diagnostic analysis of issues identified by internal clients (Opex, Business Development, Operations, etc.) to identify the optimal solution to resolve them.
. Supports the Application unit of the MIS Department in setting the analytics requirements for the BI tools.
. Develops data mining models based on the needs identified for internal clients and work to integrate them into existing and new applications.
. Trains new analysts on operational processes and procedures related to the department and provides a general orientation to new employees from other departments.
. Maintains a current knowledge of trends, technology, and developments in the market related to analytics to ensure the organization is adhering to best industry practices.
. Holds a University Degree in Management of Information Systems
. 2-3 years of experience in MIS (Medical field preferred)
. SAS Certified
. Experience in using Tableau and BI tools
. Ability to work in a team.
. Ability to cope with changing circumstances, workloads under pressure and to meet deadlines
. Ability to work on multiple projects simultaneously.
. Attention to details: inquisitive and meticulous about details.
. Speed: should work quickly without sacrificing the quality of their work.
. Flexibility: Able to work different schedules.
. Language: Fluent in spoken English.
. Manage client relationships and remain in frequent contact with clients to understand their needs.
. Provide professional after-sales support.
. Introduce and coordinate the after sales services visits.
. Respond to complaints and resolve issues aiming to customer contentment and satisfaction.
. Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience, to assure that all terms and conditions of the contractual agreement are well coordinated.
. Maintaining a database of contact information.
. Bachelor degree of Pharmacy or any relevant discipline.
. Flexibility to travel domestically to run the business needs.
. 2-3 years of experience as an Account Executive, or in other sales/customer service role, preferably in the medical insurance field.
. Exceptional verbal communication skills.
. Must be able to negotiate and problem-solve.
. Excellent command of written & spoken in both Arabic & English.
. Very good command of Microsoft office suites.