Account Executive (BSD)
Duties & Responsibilities:
- Manage customer relationships and remain in frequent contact with clients to understand their needs.
- Provide professional after-sales support.
- Introduce and coordinate the after-sales services visits.
- Respond to complaints and resolve issues aiming at customer contentment and satisfaction.
- Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience, and to assure that all terms and conditions of the contractual agreement are well coordinated.
- Maintaining a database of contact information.
- Supervise gathering of confirmations
Skills/Qualifications:
- Bachelor’s degree in Pharmacy.
- 2-3 years of corporate experience as an Account Executive, or in other sales/customer service roles, preferably in the medical insurance field.
- Exceptional verbal communication skills.
- Strong interpersonal skills.
- Must be able to negotiate and problem-solve.
- Excellent command of written & spoken English.
