OUR STORY
GlobeMed Egypt was established in August 2012 with a primary focus to offer the best healthcare benefits management services in Egypt. GlobeMed Egypt introduced the first online system to connect different stakeholders including healthcare providers, insurance companies, and insured members. With over 12 years of experience in the Egyptian market, GlobeMed Egypt is a pacesetter and benchmark reference in the health insurance sector in Egypt; offering quality services and solutions that best fit the needs of its client insurers and their insured members.
We are pioneers at many levels; introducing the online system connecting different stakeholders including healthcare providers, insurance companies, and insured members for the first time in Egypt in 2012. The organization has not looked back ever since! We have customized our solutions to become the plug-and-play platform. Catering to the health insurance market needs, offering our clients full TPA services or standalone solutions including Pharmacy Benefits Management (PBM), Out-patient Benefits Management (OBM), and access to our platform to manage their members’ benefits.
GlobeMed Egypt serves 18 insurance companies with a portfolio exceeding 700,000 insured members, providing them with comprehensive TPA services, in addition to over 500,000 members benefiting from our pharmacy benefits management services, making GlobeMed Egypt the leading healthcare benefits management company in Egypt with a portfolio exceeding 1,200,000 insured members.
KEY FIGURES
16
In-hospital
Offices
3
Servicing
Branches
600+
Dedicated
Employees
24
Clients Benefiting from our Stand-Alone
Pharmacy Benefits Management
18
Clients Benefiting from Fully-Fledged
Healthcare Benefits Management
4.2K
Providers Directly
Contracted
1.3M
Insured
Members
MAJOR MILESTONES
Incorporated in Egypt launching our successful journey as a leading TPA in the Egyptian market.
Onboarding our first client under the Pharmacy Benefits Management and self-funded scheme, proudly served till date.
Expanding our portfolio to proudly serve 5 new insurance companies.
Expanding our portfolio to proudly serve over 80K insured members after 2 years of operations in the Egyptian market.
Rolling out our partial dispensing of chronic medications service for a convenient dispensing of medications whenever the required quantities are not available at one pharmacy.
Onboarding the 2nd client benefiting from our state-of-the-art Pharmacy Benefits Management solution.
Launching of GlobeMed FIT mobile app as part of our digital arsenal offering insured members a self-service app to manage their health insurance.
Expanding our field offices to 10 offices in high-traffic hospitals where our representatives are always ready to assist patients and ensure a smooth patient experience at the hospitals.
Launching of the Telehealth Consultation service for the first time in Egypt, allowing members to consult their doctor of choice from the comfort of their homes.
Launching of our WhatsApp number to answer inquiries and speed up the processing of non-automated approvals.
Introduction of the E-prescription service for the first time in Egypt, allowing the creation of prescriptions easily through the system, after the patient visits to the doctor's clinic.
Celebrating our 10ᵗʰ anniversary and proudly serving over 500,000 insured members under our TPA portfolio of clients.
Universal Health Insurance Authority and Northeastern University and GlobeMed Group Collaborate to launch the Recommendations of the Impactful Research Initiative: “Harnessing the Role of the Private Sector in Advancing the Universal Health Coverage in Egypt”
VISION & MISSION
Vision
Maintain our leadership as a pacesetter and a benchmark reference of healthcare benefits management.
Mission
Redefine the healthcare benefits management business in Egypt by providing exceptional services to beneficiaries and risk carriers, transparent cost containment to risk carriers, and a quick, hassle-free process with providers.
HUMAN CAPITAL
Our powerhouse of experienced professionals is passionate about offering great services. Our aim is to make a real difference in optimizing your business performance.
Our human capital covers a range of disciplines from project managers to business analysts, legal and financial professionals, expert internal auditors, operational excellence and customer experience champions. We also have healthcare professionals including medical doctors, certified coders, pharmacists and registered nurses.
At GlobeMed, we work under a well-balanced human and professional approach and we are renowned for promoting equal employment, parity and diversity. We encourage training and human development, and engage employees through communication and liberty of expression.
GLOBEMED GROUP
GlobeMed Group is the largest healthcare benefits management company in the Middle East with experience exceeding 34 years. GlobeMed has expanded its geographical presence to 11 countries in the Middle East and Africa to serve over 220 insurance companies, self-funded schemes and social insurance schemes, managing the lives of over 25 million insured members.
Being one of the first organizations to introduce the Third-Party Administrator (TPA) model in the region, GlobeMed Group combines technical expertise and information technology to deliver superior services and state-of-the-art solutions. Our unique cross border system has connected us to over 24,000 providers directly contracted with GlobeMed, and over 120,000 providers worldwide.
